Protecting your privacy
McCormacks Auto Service Pty Ltd ACN 065 053 163, RPM Auto Shop Pty Ltd ACN 633 758 157 and RPM Off Road Pty Ltd ACN 633 770 751 (together the “Companies”) trading as McCormacks Auto Service ABN 47 063 053 163, McCormacks 4WD ABN 35 633 758 157 and arkamping and Ark Camping ABN 52 633 770 751 (together the “Businesses”) is committed to protecting the personal information we collect and hold about you. This policy explains how we collect, use, disclose and protect personal information, how you can request access to and correction of any personal information we hold about you and how you can make a privacy complaint.
Our Companies are privately owned companies limited by shares and are the registered owners of the Businesses. Our principal function is to provide auto maintenance services, body work and camping equipment (the “Services”). It is the policy of the Companies to further develop its own websites located at mccormacks4wd.com.au, mccormacksauto.com.au (the “Websites”), which acts as a portal for your access to the Services.
What is personal information?
Personal information is any information or an opinion in any form about an identified individual or an individual who is reasonably identifiable by the Companies from the information or opinion.
Collection of personal information
Our Companies only collect personal information that is reasonably necessary to provide the Services. The types of information collected by the Companies include, but are not limited to, your email address, name, postnominal, user type, region and locality, email subscription preferences, GPRS data, 3G/4G/5G or any other type of mobile data and information about your website usage, and any other information, on the terms above, obtained from you, from a third party (such as a customer of your business) when you visit and use our Website as explained further below.
Our Companies collect your personal information when you:
- register on our Website in order to access our Services;
- use our Application; or
- contact us over the telephone or by email.
The Companies also collect information based on how you use the Website. The Website use session and browser “cookies” and other similar technologies to collect information when you visit and use the Website, such as your IP address, type of browser, device type, screen resolution you are using and your traffic patterns and activities through the site such as:
- the date and time of your visit to the site
- the pages you accessed, your click stream patterns and documents downloaded
- the previous page you visited prior to accessing the site
- the length of time you spend on the site or on a particular page
Storage and protection of personal information
The security of your personal information is of paramount importance to the Companies and the Companies will take reasonable steps to protect personal information against misuse, loss, unauthorised access, use, modification or disclosure. If it is necessary to disclose a document to a third party in connection with the provision of the Services, all reasonable steps will be taken to prevent unauthorised use or disclosure by that third party.
Reasonable steps will be taken to dispose and destroy personal information that is no longer needed for the purposes for which it was collected.
Use and disclosure of information
We will use and hold your personal information only for the purpose of providing the Service, developing the Website, providing access to the Application and for related internal management purposes.
- Improve the Website and it’s functionality;
- Record statistics on the Websites’ traffic;
- Provide the Service (including customer support services) to you; and
- Maintain the Application.
We will not share or disclose personal information about you with third parties unless:
- You have given consent;
- We have told you, or you expect us to, share or disclose the information; or
- The disclosure is authorised or required under a law.
In some circumstances your personal information may be disclosed to service providers that provide a range of services on behalf of the Companies including auditors and solicitors, accountants, information technology vendors and other consultants.
Access and correction of personal information
The Companies will provide you with access to your personal information upon receiving a written request. The Companies will process your request within a reasonable time.
If you believe that the Companies is holding inaccurate or outdated personal information about you, you should notify the Companies by using the contact details below or adjusting them using the functionality on the website. We will take reasonable steps, including making appropriate corrections, to ensure the quality of the personal information we hold.
In certain circumstances, the Companies may not be able to correct or provide you access to your personal information. In these circumstances, the Companies will write to you providing reasons why.