Question 1

What are your drop off and pick up times?

Accepted Answer

Drop off is between 7am - 9am. Our reception team will confirm your collection time on the morning of your service.

Question 2

How much does a service cost?

Accepted Answer

Passenger vehicle servicing starts from $350 and 4WD vehicle servicing starts from $420. We provide detailed quotes before any work begins with no hidden fees.

Question 3

What kinds of vehicles do you service?

Accepted Answer

We service all passenger cars and 4WDs. From European luxury vehicles to Japanese imports, our team has the expertise and equipment to handle any vehicle.

Question 4

How long does a service take?

Accepted Answer

Please allow a full day for your service. However, if you have special timing requests, let us know and we'll do our best to make it happen.

Question 5

Do you have a courtesy car?

Accepted Answer

We don't have courtesy cars available, however we do offer a complimentary drop off and pick up service for your convenience.

Question 6

Do you offer warranty on your work?

Accepted Answer

Yes! We provide a comprehensive 12-month workmanship warranty on all services. If any issue arises due to our workmanship within this period, we'll fix it free of charge. Parts come with manufacturer warranties which vary by brand.

Question 7

Do you provide quotes before starting work?

Accepted Answer

Absolutely! We always provide detailed, upfront quotes before any work begins. Our quotes include parts, labor, and any applicable taxes with no hidden fees. We'll never start work or charge extra without your explicit approval.

Question 8

Are your technicians certified?

Accepted Answer

All our technicians are fully qualified with relevant certifications and over 68 years of combined experience. We continuously invest in training to stay current with the latest automotive technology and manufacturer specifications.